Last updated: April 17, 2026
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase through this website (the "Site"). We are committed to protecting your privacy and ensuring the security of your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
We use the order information that we collect to fulfill any orders placed through the Site, including processing your payment information, arranging for delivery of your e-tickets, and providing you with order confirmations. Additionally, we use this information to communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services when in line with the preferences you have shared with us.
All payment transactions are processed through PayGlobal, our secure payment gateway. We do not store your credit card information on our servers. Payment data is transmitted directly to PayGlobal using SSL encryption. For more information about PayGlobal's privacy practices, please visit their website.
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We share your personal information with third parties to help us use your personal information as described above. We use PayGlobal to process payments. We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us. Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above.
When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information. Personal data will be retained for the duration required by applicable tax and commercial laws.
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using SSL/TLS technology.
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last updated" date.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail using the details provided on our website.
